Land Rover (Range)
Harrod's Personnal Shopper & by Appointments Dpts
Institut Supérieur de Marketing du Luxe
"You can't imagine how refreshing it was to enjoy a training like yours. Everything from changing our entire mindset to such a positive one, remembering to feel and live the luxury brand that we represent; yet always remembering to always make our associates feel appreciated as well, the stories that you told and the way you tell them (we would have enjoyed hundreds more even!).... There is so much more that I (and I'm sure, ALL of us) am taking home with me. G.E."
Gucci - New Jersey
"Christophe is an undeniable source of motivation and performance. F.G"
Gucci - Hong-Kong
"It was a very nice experience we had with you these 2 days, we definitely learnt a lot and we really like the "sandwich techniques" very much. M.C."
Zenith - Hong-Kong
"La motivation, la conviction, la passion, la persuasion ainsi que l'expérience transmisent vont véritablement m'aider à monter en puissance et exceller dans la vente !! A.F."
Roger Dubuis – Geneva
"The session was very well prepared, animated, interactive and very useful for sales people like me working in the luxury industry. The more, it is so refreshing to reflect with a critical 'helicopter view' on all the activities we do on a daily base. H.N."
Gucci – London
"We learnt many things. Thanks to your training, our team was changed. D.M."
Dior - Tokyo
"[...] I tried to execute all your tips and it has led me to a successful sale. I was not nervous anymore, spent a long conversation with the customer and for the first time I could sell a Blancpain timepiece to a Chinese customer. M.S. "
Tourbillon - Baden Baden
"We apply your efficient and amazing tips every day and we have fantastic results ! E.P."
IWC - Moscow
"I truly admired and appreciated his coaching methods....he taught me a lot in such a short period. He's given me some new tools and relighted some old ones too!!!! A.T."
Chanel - Toronto
"I work since 25 years (in several countries, in several industries) but I can frankly tell you that very seldom I have been in such an effective, pleasant training session. A.T."
Gucci - Spain
"Monsieur Brucker a profondément marqué mon esprit et ma façon d’appréhender la cérémonie de vente, la communication non verbale et la «Négociation » dans son aspect le plus large comme le plus délicat. [Il m'a] engagé dans une voie d’écoute proactive, de respect face à l’attente de chaque personne rencontrée et incité à aller plus en avant dans ma veille concurrentielle comme dans ma curiosité dans le domaine de l’Horlogerie. J-P.D."
Chanel - Paris
"Your aggressive style has been appreciated and I am convinced that the message this time has arrived in the points of sale. Let's keep the pressure high now during the rest of the year in the training and let's build on what the store managers have seen and experienced in Dubai: they must not forget. F.d.L."
Bvlgari - Dubaï
"We learnt a lot from your speach and your professionality! Sometimes it sounds so easy but in reality its much more difficult to touch the emotions from the clients and to pick up his desire. T.H."
Gübelin Group - Lucerne
"It's such an honor to be able to receive your tutoring. It's the best training we've ever attended. Can't wait for our next master class! PS: We made a sale today by applying the technics we learned. P.C."
Hublot - Taipei
"Everybody was enthusiast and told me that you are a very charismatic man who can transfer all his passion and incredible knowledge.They also told me that all the themes were very interested and new. So what can I say…for me you succeed to open my mind and let me see things in a different way! G.Z."
Tiffany & Co. - U.S.A
""Wow! What a week. Thank you for your complete commitment to our teams this week, the sharing of your immense knowledge and the challenges you delivered to the sales teams. You are an inspiration!" J.M."
Bvlgari - New York
"Your training was like a light in the end of tunnel. It opened my eyes for many useful things. I'm very thankful to you and appreciate it so much. R.Y."
A. Lange & Söhne - Dubaï
"I like to thank you again for the inspiring days we had. We were going home, sitting in a plane full of energy. Positive that we will start working with your techniques. S.P."
Schaap en Citroen - Amsterdam
"I would like to sincerely express my deepest thanks for providing us such a powerful training and delivering the message that CREDIBILITY is the main axis from which our selling ceremony revolves around. It is now that I fully understand that it is our own insecurities and lack of competitors knowledge that prevent us from delivering a confident and compelling- yet luxurious- selling ceremony that will ultimately lead us to closing the sale and fostering long lasting relationships with our clients. H.D-S."
Bvlgari - Cancun
"Thank you for all the input to us, we will practice and follow-up, the best training we have ever had. H.C."
Piaget - Taiwan
"Thank you for your Sales coaching for SIHH, it was really helpful to change our mindsets and go into our meetings with a positive and fighting spirit. SIHH 2016 was successful and I’m sure the Selling Ceremony + new mindset was part of the success. I look forward to working again with you, to maintain the trend and push Piaget back to the top! M.P."
Piaget - Australia
"Jean-Marie is one of the best coach I have ever met! He is awesome, he knows the business very well, he is quick to spot what's lacking or better to apply, his suggestions are so very relevant, his teaching make so much sense to all of us and we are all convinced. A.T."
Piaget - Singapore